11522 NE 20th Street, Bellevue, WA 98004
Tel: 425.462.2531 Fax: 425.454.6176

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How do I prepare for my first visit?

You must present your insurance card at each clinic visit. If another healthcare provider has suggested a consultation, you must ensure they have sent us a written request by the time you arrive for your first appointment. Depending on your insurance, this request may be sent to us through your insurance company.
For your first visit, bring a note from your doctor stating why you have been referred to our clinic, and bring a picture ID.

If you are not on one of the health insurance plans accepted by our office you are still welcome to make an appointment, but we ask that you pay at the time of the visit. Please check with our receptionist, who will put you in touch with our billing office for further information if necessary. You will of course receive a receipt to assist you in the reimbursement process set by your insurance plan. Similarly, patients from other states or countries are expected to pay at the time of their visit. We will provide a receipt that can be submitted to your insurance provider at home. If you are unclear whether your visit will be covered, please call the telephone number on the back of your insurance card.

We recommend that you write down any issues important to you before your visit. It will help us assist you in prioritizing your issues and deciding how many we can cover during your visit. It will also help prevent “Oh, by the way…” when the visit is coming to a close. We endeavor to treat issues important to you in a caring and comprehensive fashion, but we can’t guarantee that all issues can be addressed in the allotted time. We may suggest that you book a second appointment if more time is needed. Thank you for your understanding.